Transform Your Space with Expert Interior Design

Privacy Policy

Effective Date: January 1, 2024

Refined Design House respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

We collect information you provide directly to us, such as when you fill out contact forms, request consultations, or communicate with us. This may include your name, email address, phone number, and project details.

How We Use Your Information

We use your information to provide design services, respond to inquiries, schedule consultations, and communicate about your projects. We may also use it to improve our services and send relevant design insights with your consent.

Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time. Contact us to exercise these rights.

Terms of Service

Effective Date: January 1, 2024

These Terms of Service govern your use of Refined Design House services and website. By engaging our services, you agree to these terms.

Services

Refined Design House provides professional interior design services including consultation, space planning, design development, and project management. Specific services will be outlined in individual project agreements.

Payment Terms

Payment terms will be specified in your design agreement. Generally, we require a deposit to begin work with remaining payments tied to project milestones. All payments are due within 30 days of invoice date.

Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, and access to project sites. Changes to approved designs may result in additional fees and timeline adjustments.

Intellectual Property

All design concepts, drawings, and plans remain the intellectual property of Refined Design House until final payment is received. Upon full payment, clients receive usage rights for their specific project.

Limitation of Liability

Our liability is limited to the total amount paid for services. We are not responsible for delays caused by factors beyond our control, including contractor issues or material availability.

GDPR Compliance Statement

Effective Date: January 1, 2024

Refined Design House is committed to compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of all individuals.

Legal Basis for Processing

We process personal data based on consent, contract performance, legal obligations, and legitimate business interests. We clearly inform you of the basis for processing when collecting your data.

Data Subject Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. You also have the right to withdraw consent at any time.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Client project data is typically retained for 7 years for business and legal purposes.

Data Transfers

If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved mechanisms.

Contact Our Data Protection Officer

For any GDPR-related questions or to exercise your rights, contact our Data Protection Officer at [email protected] or +1 (212) 555-0847.

Cookie Policy

Effective Date: January 1, 2024

This Cookie Policy explains how Refined Design House uses cookies and similar technologies on our website.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience by remembering your preferences and analyzing site usage.

Types of Cookies We Use

Essential Cookies: Necessary for website functionality and cannot be disabled.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Functional Cookies: Remember your preferences and provide enhanced functionality.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness (with your consent).

Managing Cookies

You can control cookies through your browser settings or our cookie consent manager. Note that disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set cookies, such as analytics tools. These are governed by the respective third party's privacy policies.

DMCA Policy

Effective Date: January 1, 2024

Refined Design House respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe your copyrighted work has been used on our website without authorization, please provide written notice including:

• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location
• Your contact information including address, phone, and email
• A statement of good faith belief that use is not authorized
• A statement that the notification is accurate and you're authorized to act
• Your physical or electronic signature

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same required elements plus a statement consenting to jurisdiction of federal court.

Designated Agent

Send DMCA notices to: [email protected] or mail to our registered address at 245 Park Avenue, Suite 1205, New York, NY 10167.

Repeat Infringer Policy

We will terminate accounts of repeat copyright infringers when appropriate.